State of Claims Process Automation 2026: What 110 European Insurers Told Us
The promise of automation in claims has been on the industry agenda for years. But how far have European insurers actually come? To find out, Adacta surveyed 110 senior insurance decision-makers across DACH, Eastern Europe, the UK, France, Spain, Portugal, and Benelux in late 2025. What emerged is a picture that is more honest than the industry narrative often suggests: meaningful progress in ...
