June 26, 2024
The landscape of insurance software solutions can be challenging for business and IT professionals to navigate. Any decision must combine the requirements of the business strategy and needs with market trends and specific vendors’ offerings, while also seeking to mitigate potential operational and business risks.
Thankfully, insurance CIOs and other professionals can turn to analyst reports that provide valuable insights that help them make informed decisions.
Table of content
- Navigating the Insurance Software Ecosystem
- Leveraging analyst relations for Deeper Insights
- Should You Always Bet on the Leader in Insurance Software Solutions?
- Understanding Analyst Report Nuances
- The Gold Standard: Gartner's Reputation in Technology Analysis
- Transition to Market Guides: A Detailed Market Overview
- Celent's Comprehensive Evaluation Methodology
- Adacta’s Recognition in Celent’s 2023 Reports
- The ISG Approach to Assessing core system providers
- Adacta's Standout Performance in ISG's 2023 Evaluations
- Everest Group's PEAK Matrix Evaluation
- Adacta's Recognition in Everest Group's PEAK Matrix Evaluation
- How to identify the top insurance vendor for your business
Navigating the Insurance Software Ecosystem
The insurance software landscape is crowded, with fierce competition among many general and niche players. For instance, Gartner evaluated over 50 core insurance management systems and vendors in its Magic Quadrant for Non-life Insurance Platforms in 2019 and 2021. Similarly, Celent profiled 50 vendors just for its 2025 Policy Administration Systems: EMEA Life Insurance Edition report.
These reports serve as essential tools for business and technology leaders in insurance organizations. They deliver comprehensive evaluations of vendor competencies, product capabilities, and market positioning. By systematically leveraging these evaluations, organizations can identify and prioritize vendors that most precisely align with enterprise objectives.
Leveraging analyst relations for Deeper Insights
However, reports only tell part of the story. Insurance organizations can also enter consulting agreements with analyst firms to access in-depth market research, proprietary tools, and direct consultations with experts. These experts deliver customized recommendations and technology analysis for a deeper market understanding.
This personalized advice is crucial when mapping your specific needs to the capabilities of available insurance solutions. By leveraging these resources, insurance companies can make well-informed decisions that drive technological advancement and competitive advantage.
Decisions related to core insurance solution migrations are business-critical. Such decisions require additional assurance, which can be provided through analyst relations and reports.
Should You Always Bet on the Leader in Insurance Software Solutions?
No. These reports need to be approached thoughtfully. Even analysts themselves usually warn that simply selecting a “leader” in a category may not deliver the best results. Fit with company needs, innovation capability, cost, vendor relationships, and support should all play a role in the final decision, which should weigh all of these factors carefully.
Analysts also weigh different factors in their reports. For example, Gartner concentrates on use cases and measures vendors' execution of key capabilities, such as new product development, billing, or claims management.
Understanding Analyst Report Nuances
Understanding these nuances helps you read analyst reports in light of your needs, allowing you to identify the features and capabilities necessary to achieve your broader strategic goals, such as improving operations and speed to market, reducing operational costs, enhancing the customer experience, optimizing business processes, and more.
Adacta has been featured in numerous analyst reports, and we have prepared a brief explainer on relevant analyst reports, analyst firms, and their methodologies for selecting the top core insurance software solutions vendors.
The Gold Standard: Gartner's Reputation in Technology Analysis
When it comes to innovative technology, Gartner has long been considered the gold standard among analyst firms. They have a strong reputation as a credible source of comprehensive coverage and breadth of reporting.
From 2019 to 2022, Adacta improved its position in the Gartner Magic Quadrant. This graphic divides vendors into leaders, challengers, visionaries, and niche players based on vision and ability to execute. Tracking movement in the quadrant over time reveals insights. Adacta’s steady rise shows its success in delivering on its development roadmap.
Transition to Market Guides: A Detailed Market Overview
In 2022, Gartner transitioned to Market Guides for insurance core platforms. This move reflects the company’s opinion that the market has matured enough to warrant a more detailed overview of the entire market, which includes market trends as well as vendors. Representative vendors are selected based on their credibility and size, meaning they need to demonstrate their ability to execute. Adacta has been named a Representative Vendor in the Gartner Market Guide for Non-Life Insurance Core Platforms in 2023 and 2025.
When it comes to AdInsure, Gartner’s Market Guide for Non-Life Insurance Core Platforms highlights the ease of configuration with AdInsure Studio, scalability, and an attractive set of out-of-the-box capabilities that accelerate deployment.
Additionally, in 2024 and 2025, Adacta was recognized in the Gartner Market Guide for EMEA Life Insurance Policy Administration Systems.
Celent's Comprehensive Evaluation Methodology
Celent is a key player in the insurance industry, known for its thorough reports. The company uses the ABC vendor view to evaluate vendors across three categories: Advanced Technology, Breadth of Functionality, and Customer Base and Support.
Celent focuses on companies that have active customers, have gained new customers over a previous period, and have customers willing to participate and provide feedback. This approach ensures that all reports combine product demonstrations with real customer feedback for a well-rounded evaluation.
Adacta’s Recognition in Celent’s Reports
In its report Policy Administration Systems: 2023 EMEA Life Insurance Edition, Celent awarded Adacta its biennial XCelent Award in the category of Advanced Technology for the second time. The award is given based on sophistication and breadth of technology, positioning Adacta as a top insurance solution vendor.
In its reasoning, Celent emphasized that AdInsure prioritizes ease of configuration through AdInsure Studio and Excel while earning great customer feedback.
Celent also included Adacta in its 2024 EMEA and Property Casualty claims management reports, ranking it among the leading choices based on client praise and advanced user experience.
AdInsure P&C Policy Administration System (PAS) earned recognition for Advanced Technology in the 2025 Celent P&C PAS Reports for EMEA and LATAM.
Celent evaluated P&C PAS vendors based on their technology sophistication and breadth of functionality. AdInsure was placed in the Advanced Technology category, highlighting its modern architecture, strong configurability, API support, and use of emerging technologies.
The ISG Approach to Assessing core system providers
ISG (Information Services Group) is a leading global technology research and advisory firm specializing in digital transformation, sourcing advisory, and managed services.
The 2023 ISG Provider Lens report evaluated 29 European insurance platform solution providers for Life and retirement, as well as Property and Casualty insurance carriers. Vendors are categorized into four groups: Product Challengers, Contenders, Market Challengers, and Leaders. The Leader tag is reserved for companies that offer a comprehensive product and service portfolio, have a strong market presence, and hold an established competitive position.
Adacta's Standout Performance in ISG's 2023 and 2024 Evaluations
Adacta has been identified as a leader in both the Life & Retirement and Property & Casualty categories, along with only two other companies. In the Life and Retirement Insurance Platform report, Adacta was praised for delivering a cloud-ready platform that is standardized yet adaptable, allowing for quick implementation of changes.
In the Property and Casualty Insurance Platform Solutions report, Adacta was recognized as a leader for its digital-first user experience that enhances productivity across all P&C teams. AdInsure Studio was highlighted for its ability to enable insurers to create, test, and launch new products and customized portals for their teams, solidifying Adacta’s position as a top insurance software solutions provider.
Everest Group's PEAK Matrix Evaluation
Everest Group is a renowned global consulting and research firm specializing in advising organizations on digital transformation, sourcing strategy, and outsourcing services. Their PEAK Matrix is a proprietary framework used to assess the relative market success and overall capability of tech and tech service providers based on performance, experiences, ability, and knowledge.
Adacta's Recognition in Everest Group's PEAK Matrix Evaluation
In their 2024 PEAK Matrix of low-code technology providers, Everest Group recognized Adacta as a Major Contender among 21 insurance industry providers. Adacta was the only Continental European company featured in this prestigious report. The PEAK Matrix highlights best-in-class providers, which means insurers should carefully review detailed metric assessments and commentary to determine which vendors best meet their needs.
How to identify the top insurance vendor for your business
This brief overview of selected analyst firms and their reports on insurance suite software clearly demonstrates that no single platform can replace all legacy systems or comprehensively cover all business lines, business models, and the entire insurance distribution lifecycle.
For example, this is reflected in Gartner’s market report, which recognizes that insurance product coverage is no longer a differentiator for life insurance PAS. Instead, insurers should consider additional capabilities, such as analytics, front-end portals, or even chatbots, as well as easy-to-configure options.
This means that insurance carriers (as well as insurance agencies) need to carefully examine their needs and requirements and then decide on the most appropriate vendor. Even lower-ranking vendors may be a perfect choice for insurers with specific requirements in terms of price, technology stack, or specialized functionality such as digital experiences.
However, these reports offer more than just vendor lists. Gartner's Market Report provides a comprehensive market overview, helping CIOs adjust their strategies to align with key trends. Celent utilizes its VendorMatch platform to gather vendor data and analyse it to establish a common denominator.
All of this is very helpful when choosing the top insurance vendor for your company.
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